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Booking & Cancellation Policies

BOOKING POLICY

GENERAL bookings    (1 Mar to 14 Dec)
Online bookings: 100% tariff taken when booked through the website. 
Other bookings: 1 night's deposit taken when booked and balance must be paid on arrival.  

SUMMER bookings    (15 Dec to 28 Feb)
Deposits required:
Campsite bookings:
     Staying under 8 nights: $130 per site
     Staying 8 nights & more: $200 per site
Standard Cabin bookings:
    Staying under 8 nights: $160 per cabin
    Staying 8 nights & more: $250 per cabin
Self-contained unit bookings:
    Staying under 8 nights: $200 per cabin
    Staying 8 nights & more: $300 per cabin

AGES
Adults: from age 14 years and above
Child: between the ages of 5 and 13 years
Infant: under the age of 5 years 

CANCELLATION POLICY

GENERAL bookings    (1 Mar to 14 Dec)
Refund of monies is based on the number of days’ notice of cancellation received as follows:
No Show        100% non-refundable
1 – 6 days      100% non-refundable unless site/cabin/unit is re-sold
7 – 15 days     1 night tariff unless site/cabin/unit is re-sold
16 days onwards     less $20 administration fee

SUMMER bookings    (15 Dec to 28 Feb):
Refund of payment less $20 administration fee if notice of cancellation is received before 31st November.
Payment is non-refundable from 1st December.
Change of dates (if available) may incur an administration fee of $20.00

Account must be settled on arrival.    No refunds for early departures.