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Booking & Cancellation Policies

BOOKING POLICY

ONLINE BOOKINGS 
100% tariff taken when booked through the website.   

AGES
Adults: from age 14 years and above
Child: between the ages of 5 and 13 years
Infant: under the age of 5 years are $6 each - please advise in your booking notes the number of infants in your group

 

CANCELLATION POLICY

GENERAL bookings    (1 Mar to 14 Dec)
Refund of monies is based on the number of days’ notice of cancellation received as follows:
No Show        100% non-refundable
1 – 6 days      100% non-refundable unless site/cabin/unit is re-sold for all nights of original booking
7 – 15 days     1 night's tariff unless site/cabin/unit is re-sold for all nights of original booking
16 days onwards     less $20 administration fee

SUMMER bookings    (15 Dec to 28 Feb)
Refund of payment less $20 administration fee if notice of cancellation is received before 31st November.
Payment is non-refundable from 1st December unless site/cabin/unit is re-sold for all nights of original booking less administration fee of $20.
Change of dates (if available) may incur an administration fee of $20.  

Any outstanding balances must be settled on arrival.    No refunds for early departures.